Lifetime Exchange Policy

We offer a Lifetime Exchange Policy on all purchases* made from Tariini.com. The product along with the original product certificate, can be returned for exchange basis its current market value, with deductions towards making charges, taxes and Rs. 2,000 towards processing charges. If you received any discount or free gift while making your purchase, we will deduct the original discount amount or free gift value, as applicable.

Lifetime Exchange: If you choose to exchange your product, the value of the exchanged product will be credited to your Tariini account and you can purchase any other product with the same. The value cannot be encashed. Jewellery returned showing signs of alteration by anyone other than Tariini shall not be eligible for exchange. Based on our quality inspection, we reserve the right to change the value of the product after giving a justification for the same.

Determination of Value of Exchange–

Diamond Jewellery - 
  1. 100% of gold value at current market value.
  2. 50% of diamond value at current market value.

*Current market value will be determined on the date of exchange

Note:

    1. Exchange is not applicable on loose diamonds, baguettes, tapered diamonds.
    2. Exchange is not applicable on pearls and colored stones.
    3. Original Invoice and certificate must be produced for exchange.
    4. Loss of certificate will result in additional charges of Rs. 2,000 or Rs. 800 per carat – whichever is higher.
    5. Tariini products bought from any place other than Tariini stores or Tariini website will not be eligible for exchange.
    6. In case of any discount given during the original purchase on the metal/diamonds/stones/making charges value, an equivalent amount will be deducted from the current market price on the date of exchange and then exchange value will be calculated.
    7. The e-Points/rewards/benefits used while placing an order will be deducted from the exchange value.

 

Shipping and Insurance

Shipping and Insurance of orders to the customer’s address is borne by Tariini. Reverse shipping is scheduled by Tariini and and charges will be borne by the customer (rate as per the actuals).

Changes in Policies

Tariini reserves the right to modify these policies at any time so it is advisable to review the policies frequently. Changes will take effect immediately upon publishing on the website: www.tariini.com. Any material changes made to the policies will be made along with a notification here that the policies have been updated.

Customer Helpline

Need help? Think we could have done something better?

We are listening and happy to do what we can to improve. Please let us know.

We can be reached at hello@tariini.com  between 11am-7pm (Monday to Saturday).

Our registered office address is:

Vijay Laxmi, APARTMENT-II,
138-A, Bhaskar Marg,
Sindhi Colony, Bani Park,
Jaipur, Rajasthan 302016